Hassle-Free Returns and Refunds

At ASICCryptoMiner.com, we stand by the quality of our products. If you encounter any issues, our returns and refunds policy ensures a smooth process for resolving your concerns.

Return Policy

1. Eligible Returns:

   • Returns are accepted only for defective or damaged products.

   • Requests must be made within 7 days of receiving your order.

2. Non-Returnable Items:

   • Used miners and fully functional products.

   • Items without original packaging or accessories.

3. How to Initiate a Return:

   • Contact us at support@asiccryptominer.com with your order number, product details, and issue description.

   • Our team will provide return instructions and a return authorization.

Refund Policy

1. Eligibility for Refunds:

   • Refunds are processed only for defective products returned within the eligible timeframe.

   • If the item is not defective but you wish to cancel, refunds are only possible if the order hasn’t been shipped.

2. Refund Process:

   • Once we receive and inspect the returned product, we’ll notify you about the approval or rejection of your refund.

   • Approved refunds will be processed within 5-7 business days to your original payment method.

3. Partial Refunds:

   • In cases of missing accessories or damage due to improper handling, partial refunds may apply.

Order Cancellations

• Orders can be canceled within 24 hours of placement if they haven’t been shipped.

• Cancellations after shipment are not eligible for a refund unless the product is defective.

Exchange Policy

• If you receive a defective product and prefer an exchange, we’ll ship a replacement once the returned item is inspected.

Important Notes:

• Return shipping costs are the buyer’s responsibility unless the item is defective.

• We are not responsible for returns lost during transit. Please use a trackable shipping service.